01 Delete it yourself, inside the app
This is the fastest route and takes under a minute.
Steps
1. Open GO / NO-GO: Boating Weather on your device.
2. Tap My boat, then scroll down and tap My account & plan.
3. Scroll to the bottom of that screen and tap Delete my account.
4. Enter your password to confirm, then tap Permanently delete my account.
Your account is closed straight away and your personal data is erased from our systems. It cannot be undone.
02 Or ask us to delete it for you
Steps
1. Email [email protected] from the email address you registered with.
2. Put "Delete my account" in the subject line.
3. We confirm the request by replying to that address, then delete the account.
We action deletion requests within 30 days, and normally within a few working days. You do not need to give a reason.
03 What is deleted
When your account is deleted we permanently erase, from our live systems:
• Your name and email address
• Your password (stored only as a secure hash)
• Your user ID and account record
• Your creator profile, any discount codes you own, and your payout bank details (which we hold encrypted)
• Your referral code and the link between you and whoever referred you
• Your marketing-email preference and the record of the terms version you accepted
• Any creator application you submitted (name, links, bio) and your launch-list email, both matched on your email address
Two things we never had in the first place, so there is nothing to erase: your boat profile and app settings live only on your own device — deleting the app removes them — and we keep no location history. Your coordinates are passed straight to the forecast provider and are never stored or tied to your account.
04 What is kept, and for how long
⚠ Required by law or by our payment providers
• Payment and invoice records (amount, date, tax) are retained by Stripe and Google Play, and by us, for 7 years, because EU and Cypriot tax law requires it. These records are kept for accounting only and are not used to contact you.
• Payouts we have already made to you appear in those same accounting records and in our bank's records. Your creator rows in the app database itself are removed with your account.
• Anonymous, aggregated statistics (for example "how many accounts used the app this month") are kept indefinitely. These contain no information that identifies you and cannot be traced back to you.
• Backups are overwritten on a rolling cycle and any residual copy is purged within 90 days of deletion.
Everything else is gone, and account deletion cannot be undone.
05 Deleting some data without closing your account
If you would rather keep your account but remove something specific — for example your boat profile, or your marketing-email consent — email [email protected] and tell us what to remove. You can also unsubscribe from marketing email using the link at the bottom of any message we send.
06 Your rights & contact
Under the GDPR you may also request a copy of your data, correction of it, or restriction of its use. Write to [email protected] and we will respond within 30 days.
Full details of what we collect and why are in our Privacy & Legal page.